They KNOW it ALL...

The Story of Nowa: A Lesson in Communication

There was once a girl named Nowa. She knew everything and could always prove her point. However, many people didn’t like Nowa. She sensed that something was off in her communication with others but couldn’t quite figure out what it was. Despite this, Nowa didn’t change her behavior, and people continued to distance themselves from her.

What was it about Nowa? She wasn’t a bad person. In fact, she shared one of the most valuable things one can offer—her knowledge. You might think people should have thanked her, but instead, they found her difficult to connect with. How rude of them, right?

Well, not necessarily. While Nowa might have had great intentions, not everyone appreciates how information is delivered.

Types of smart

There are different kinds of intelligence: book smart, street smart, and emotional intelligence. Emotional intelligence, which includes the ability to be tactful, plays a crucial role in how we communicate with others. There’s a huge benefit when people share knowledge they’ve earned the hard way, but the way it’s presented matters. Sometimes, the tone or attitude might come off as condescending, even if it’s unintentional. We’ve all been there at some point.

If you’ve ever found yourself in Nowa’s shoes, you probably didn’t mean to cause people to react defensively or negatively, right?

So, what’s the conclusion? It turns out that no one likes a “know-it-all.” It’s not just about having knowledge, but also about how you share it.

But there’s good news too. The hardest part is learning something valuable. There are plenty of nice people who are completely incompetent in one discipline or another, yet they don’t face the same social challenges. 

Then, there are the true winners in life: those who are not only knowledgeable but also pleasant communicators who can handle even the most difficult disagreements with grace.

Here are a couple of courses you might consider:

The next step? Becoming a little nicer and learning a different approach to sharing information. With improved communication skills, you could become the heart and soul of your company, noticed by business partners, admired by colleagues, and even likely to be promoted.

Remember, this isn’t a sales pitch—we don’t earn anything from recommending courses. However, if you’re interested in improving your communication skills, 

here are a couple of courses you might consider:

Conclusion

The story of Nowa highlights the challenges of balancing knowledge with communication skills. While Nowa is knowledgeable and well-intentioned, her struggle lies in how she shares that knowledge with others. This can lead to misunderstandings or negative reactions, even if she doesn’t mean any harm.

The key takeaway is that being knowledgeable isn’t always enough; how you communicate and connect with others is equally important. Emotional intelligence, tact, and the ability to understand others’ perspectives are crucial for effective communication. These skills help ensure that the information shared is well-received and appreciated, rather than causing frustration or resentment.

Taking courses on effective communication can be a valuable resource to improve these skills and create more positive interactions with others.

“If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.”
― Nelson Mandela

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